Privacy Policy
Last updated: July 26, 2026
1. Information We Collect
We collect information that you provide directly to us — through our website chat, by phone, by email, or in person — including:
- Contact information (name, email, phone number)
- Mobile number and text messaging consent, when you opt in through our website chat
- Project details and requirements
- Property information
- Photos and documents you share
2. How We Use Your Information
We use the information you provide to:
- Prepare and deliver estimates, inspections, and proposals
- Schedule appointments and send project and crew updates
- Coordinate storm-damage and insurance claims on your behalf
- Send invoices, payment notices, and warranty information
- Send occasional promotions and service reminders, where you have consented
3. GDPR Compliance
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
4. Cookie Policy
We use cookies to:
- Essential cookies for website functionality
- Analytics cookies to improve our service
- Marketing cookies (with your consent)
5. Text Messaging (SMS) and Mobile Information
The chat widget on this website is the only place where you can opt in to receive text messages from Contractor Solutions. When you provide your mobile number in the chat, you are shown a consent statement and must affirmatively agree before we send any text message. Consent is not a condition of purchase.
Mobile information sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates, both internal and external.
We do not sell or rent mobile information collected through our text messaging program. Mobile information is shared only with subcontractors and service providers who help us operate the program — such as our messaging platform provider — and only for the purpose of delivering the messages you asked for.
- Message types: estimate and appointment updates, project and crew status, insurance-claim coordination, billing notices, and occasional promotions and service reminders.
- Message frequency: varies by project; typically 2–10 messages per month while a project is active.
- Cost: message and data rates may apply. We do not charge for these messages.
- Opt out: reply STOP to any message at any time. We process opt-out requests promptly and send one confirmation message.
- Help: reply HELP, or contact us at (609) 414-3068 or GAF@contractorsolutionsnj.com.
Full program details are in our SMS Terms & Conditions.
6. Data Protection
We implement appropriate security measures:
- SSL encryption for all data transmission
- Access controls limiting who can view your information
- Regular security assessments
- Employee data protection training
7. Data Retention
We retain your information for as long as you remain a customer or subscriber, and afterwards only as long as required for legitimate business purposes, warranty obligations, or applicable law. You may request deletion of your information at any time using the contact details below. Text messaging opt-in and opt-out records are retained as required to demonstrate compliance with messaging regulations.
8. Contact Us
For privacy questions, data access requests, or deletion requests, contact us:
Contractor Solutions (Contractors Solutions Corp)
33 White Horse Ave, Trenton, NJ 08610
Phone: (609) 414-3068